Who We Are
Welcome to One Custom Software Pty Ltd.
We are a custom software development company based in Queensland, Australia.
Website: https://onecustomsoftware.com.au
Address: Brisbane Rd, Mooloolaba, QLD 4557, Australia
Contact: For privacy-related enquiries, email us at Email
What Data We Collect and Why
We collect certain personal and technical information to help us operate effectively, improve user experience, and communicate with you.
Comments
When visitors leave comments on our website, we collect the data entered into the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymised hash of your email address may be sent to the Gravatar service to check if you're using it. Once your comment is approved, your profile picture becomes publicly visible alongside your comment.
You can view the Gravatar Privacy Policy here: https://automattic.com/privacy/
Media Uploads
If you upload images to the website, please ensure they do not contain embedded location data (EXIF GPS), as this can be extracted by other users.
Cookies
We use cookies to enhance your browsing experience and ensure functionality across our website. These cookies may include:
Comment cookies – Save your name, email, and website for future use. These expire after one year.
Login cookies – Store login information for up to two days (or two weeks if "Remember Me" is selected).
Screen preferences and publishing cookies – Used for display options and editing posts. These may expire after one year or one day respectively.
You can manage cookies through your browser settings.
Embedded Content
Articles on our site may include embedded content such as videos, images or articles. Embedded content from third-party websites behaves as if you visited that external website directly. These sites may collect data, use cookies, and track your interactions in accordance with their own privacy policies.
Google Analytics
We use Google Analytics to collect information about how visitors interact with our website. This includes data such as your device type, browser, pages visited, time spent on the site, and general geographic location (based on IP).This data helps us understand user behaviour and improve our website performance. All information is anonymised and aggregated — we do not collect personal identifiers via analytics.
To opt out, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Email Marketing
If you subscribe to our mailing list or otherwise opt in to receive communications from us, we may use your personal information (such as name and email address) to send you updates, insights, promotional content or relevant service offerings.
You may unsubscribe from emails at any time via the unsubscribe link in the footer of our emails or by contacting us directly.
We use trusted third-party email providers that comply with privacy and anti-spam laws.
How We Use Your Data
We use your data to:
Provide and improve our services
Respond to comments and enquiries
Send you marketing communications (if opted in)Understand website usage and user behaviour
Comply with legal obligations
Who We Share Your Data With
We do not sell or rent your personal information to third parties. We may share data with trusted service providers (e.g. analytics or email platforms) who are contractually obligated to safeguard your information.
If you request a password reset, your IP address will be included in the reset email for security purposes.
Data Retention
Comments: Retained indefinitely to assist with spam detection and recognition.
User Accounts: Personal data stored in user profiles can be viewed and edited by users (excluding usernames). Site administrators can access and edit this data as required.
Your Rights
If you have an account or have left comments, you can request:
A copy of the personal data we hold about you
That we delete any of your personal data (excluding data required for legal, security, or administrative reasons)To request access or deletion, please contact us at Email
Data Security
We take reasonable steps to protect your data from unauthorised access, loss, misuse, or disclosure. These include technical safeguards (such as SSL encryption) and internal policies around data access and storage.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our business operations. We will post any changes on this page and encourage you to review it periodically.
The most current version of the policy will always be available at:
https://onecustomsoftware.com/privacy-policy
